Q. What types of camping products do you sell?

Ans. We offer a wide range of camping products including tents, sleeping bags, backpacks, cookware, lighting, and camping furniture. We also provide accessories and safety gear to ensure you have everything you need for a successful trip.

Q. Do you offer any warranties on your products?

Ans. Yes, many of our products come with manufacturer warranties. Please check the product details for specific warranty information. If you have any issues with a product, feel free to contact our customer service team for assistance.

Q. How can I track my order?

Ans. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.

Q. What is your return policy?

Ans. We offer a 30-day return policy on most products. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging. Please visit our Return Policy page for more details.

Q. Do you offer international shipping?

Ans. Currently, we ship within USA. We are working on expanding our shipping options to include international destinations in the near future. Stay tuned for updates!

Q. How can I contact customer service?

Ans. You can reach our customer service team by emailing thecampingelite59@gmail.com or calling 304-620-8220. Our team is available 24/7 to assist you with any questions or concerns.

 

Q. How can I stay updated on new products and special offers?

Ans. Sign up for our newsletter to receive updates on new products, exclusive deals, and special promotions. You can also follow us on social media for the latest news and updates.

Q. Can I get advice on what camping gear to buy?

Ans. Absolutely! Our team of experienced campers is here to help. Feel free to reach out to us with any questions or for personalized recommendations based on your specific needs and preferences.

Q. Do you have a physical store?

Ans. Currently, we are an online-only store. This allows us to offer a wider selection of products and competitive prices. We may consider opening physical locations in the future based on customer demand.